01. What documents do I need to rent a car from Katch Me?
To rent a car from Katch Me, you will need a valid driver's license, a credit or debit card, and proof of insurance. International customers must also present a valid passport and an international driving permit.
02. Can I modify or cancel my reservation?
Yes, you can modify or cancel your reservation up to 24 hours before your scheduled pickup time. Simply log in to your account on our website or contact our customer support team for assistance.
03. Are there any age restrictions for renting a car?
Drivers must be at least 21 years old to rent a car from Katch Me. Drivers under 25 may be subject to a young driver surcharge. Some premium or specialty vehicles may have higher age requirements.
04. What should I do if the car breaks down or I have an accident?
In case of a breakdown or accident, contact our 24/7 roadside assistance team immediately. We will provide you with the necessary support and instructions. Make sure to document any damage with photos and report the incident to the local authorities if required.
05. Is there a mileage limit on my rental?
Most Katch Me rentals come with unlimited mileage, allowing you to explore without worrying about extra costs.
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